Return & Refund Policy

At Sachi Skin Studio, we are committed to delivering high-quality skincare products and services. Due to the sensitive nature of skincare and personal care items, all sales are final. Please review the following information before placing your order.

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Final Sale

• All products, services, and digital items are non-refundable and non-returnable.

• Once products leave our studio, they cannot be returned or exchanged.

• Store credits are not offered, and purchases may not be applied toward other services.

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Damaged or Incorrect Orders

We carefully inspect every order before it leaves our studio. In the rare case that your order arrives damaged, defective, or incorrect, please contact us immediately at sachi.stovall@gmail.com so that we can evaluate the issue and make it right.

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Exceptions

For the protection of our clients and in compliance with industry standards, the following items are always final sale and cannot be returned under any circumstances:

• Skincare or personal care products

• Custom or personalized items

• Sale items or gift cards

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Refunds

Because all sales are final, refunds are not issued. This policy allows us to maintain the integrity of our skincare line and uphold strict health and safety standards for every client.

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Questions

If you have questions about a product or service before purchasing, please contact us at sachi.stovall@gmail.com. We are happy to help guide you to the best option for your skincare needs.