Privacy policy

Last updated: September 23, 2025

Welcome to Sachi Skin Studio. Protecting your privacy and earning your trust is central to what we do. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.sachiskinstudio.com (the “Services”).

By using our Services, you agree to the practices described here. If at any point you do not agree, please discontinue use of the Services.

1. Information We Collect

When you interact with Sachi Skin Studio, we may collect personal information, including:

Contact details (name, email, phone number, billing/shipping address)
Payment details (credit/debit card information, order history, transaction details)
Account information (username, password, preferences)
Order activity (items you view, add to your cart, purchase, return, or exchange)
Communications (when you email or chat with us)
Device & usage information (IP address, browser type, cookies, how you navigate our site)

We collect this information directly from you, automatically through your device, or via trusted third-party partners (such as Shopify, our hosting and payment processor).

2. How We Use Your Information

We use your information to:

Provide & personalize our services (process orders, arrange shipping, manage your account, recommend products)
Communicate with you (order updates, customer support, account info, policy changes)
Marketing (with your consent, send promotions or show ads related to your preferences—unsubscribe anytime)
Security & fraud prevention (protect accounts, detect misuse, verify payments)
Legal obligations (comply with applicable laws, respond to valid requests, enforce our Terms of Service)

3. Sharing Your Information

We do not sell your information. We only share it when necessary:

With Shopify (our platform provider) and service vendors for payment processing, shipping, email delivery, and analytics
With marketing partners (to deliver tailored promotions or ads, where permitted by law)
When you request or consent (e.g., using social log-ins or review integrations)
To comply with legal requirements or to protect safety, rights, and property
As part of a business transfer (such as a sale or merger)

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes above, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it securely.

5. Security

We take privacy seriously and implement technical and organizational safeguards to protect your data. That said, no system is 100% secure. Please use strong passwords and keep your account details private.

6. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from minors. If you believe we may have collected such information, please contact us to have it removed.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications
Opt-out of data sharing for targeted advertising (where applicable laws provide this right)

You can exercise these rights by contacting us at info@sachiskinstudio.com.

8. International Transfers

Because we use Shopify and related providers, your information may be transferred, processed, and stored outside of your country. Where required, we rely on legal transfer mechanisms to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will update the “Last updated” date above and provide notice where legally required.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, you may contact us at:

📧 info@sachiskinstudio.com